TeamViewer QuickSupport

TeamViewer Quicksupport provides remote technical support for smartphones from anywhere, even remotely mirroring a screen. Smartphone access is via a Windows or Mac laptop and is currently installed on over 1.8 billion devices worldwide.

The winning concept of TeamViewer Quicksupport enables remote technicians to have secure access to a smartphone via the TeamViewer Quicksupport applet. The applet connection allows access to the client's device for diagnostics.

With businesses relying more on smartphone productivity features, it is crucial for the smartphone to be working correctly. With access to the smartphone, the remote technician can investigate files and even the smartphone's Operating System for issues.

Can you imagine being in the field far away from the office and desperately needing access to a quick spreadsheet, but the phone refuses to cooperate?

With TeamViewer QuickSuppot, a technician can immediately connect to the phone, resolve issues, then send the spreadsheet. As a result, successful businesses are relying more on this technology.

Rapid access to technology is becoming more critical for successful business processes. Increasingly in the technology mix is remote smartphone connectivity.

And just as important as these devices are, having all the necessary tools to keep the smartphone devices working is essential. Although smartphones are reliable, hardware failures or software corruption can happen. And often, at the precise moment, access to data is critical.

In the growing world of mobile workers, keeping technology working is more important than ever. Remote access is paramount, and this access is becoming more important than ever for smartphones and tablet devices.

Devices TeamViewer Quicksupport works with:

mac OS

Windows

Linux

Android

iOS

Functions provided by TeamViewer Quicksupport:

Real-time chat

File transfers

Check wireless phone settings

Ability to cancel smartphone internal operations having issues

Create cloud storage access for critical information

Establishing 256-bit encryption for secure phone connections